Open to opportunities

Harpreet Multani

@harpreetmultani

Message

Dedicated sales associate with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role where I can grow my customer service skills and contribute to a positive team environment.

I am a motivated sales associate with experience in various retail environments, including Kohl's and Victoria's Secret. My ability to connect with customers and understand their needs has allowed me to excel in providing exceptional service. I thrive in fast-paced settings and enjoy working as part of a team to achieve sales goals.

Throughout my experience, I have developed strong skills in active listening, persuasion, and problem-solving. I take pride in my attention to detail and my ability to handle stressful situations with grace. My background in customer service has equipped me with the tools necessary to create positive shopping experiences for customers.

Experience

Work history, roles, and key accomplishments

Flex Sales Associate

Kohl's

Mar 2023 - Present (2 years 3 months)

Recommended and located items for customers, processing various payment types including cash, credit, debit, and checks. Answered questions regarding product availability and participated in team projects for merchandising and sign placement.

Customer Service Sales Merchandise Teamwork Product Knowledge

Seasonal Sales Associate

Victoria's Secret

Nov 2022 - Present (2 years 7 months)

Established and maintained connections with customers throughout their store visit, assisting with store credit card applications. Resolved merchandise-related problems and provided tailored suggestions to customers.

Customer Engagement Sales Problem Solving Credit Applications Product Knowledge Communication

Crew Member

McDonald's

Jul 2022 - Present (2 years 11 months)

Ensured accurate food delivery to customers, managing face-to-face interactions through drive-thrus with attention to detail regarding allergies and tastes. Trained new employees on order procedures and managed stress effectively when dealing with aggravated consumers.

Training Conflict Resolution Attention To Detail Teamwork