Open to opportunities

Alison Martínez

@alisonmartnez

Message

Detail-oriented Quality Assurance professional with expertise in testing.

Zimbabwe

Message

What I'm looking for

I am seeking a role that fosters collaboration, innovation, and growth opportunities.

I am a detail-oriented Quality Assurance professional with extensive experience in testing complex platforms across the Web3, AI, and gaming industries. My journey began with a strong foundation in Information Systems, which has equipped me with the technical skills necessary to excel in quality assurance roles. I am committed to maintaining high-quality standards and optimizing product reliability, ensuring that every user experience is seamless and enjoyable.

In my current role as a Quality Control Analyst at Big Time Studios, I ensure the functionality and stability of the Open Loot platform, a Web3 gaming marketplace. My responsibilities include conducting thorough functional, regression, and exploratory testing, collaborating with cross-functional teams to enhance platform performance, and providing detailed documentation to streamline development. Previously, I have worked with Vetted and Globant, where I contributed to the quality and reliability of innovative products and AAA games, respectively. My ability to identify issues and validate fixes has consistently improved product integrity and user satisfaction.

Throughout my career, I have embraced challenges and continuously sought opportunities for growth. I have been recognized for my contributions as a speaker at industry workshops and have developed a strong skill set in Agile methodologies, testing tools, and cross-platform testing. I am passionate about leveraging my expertise to drive quality and performance in every project I undertake.

Experience

Work history, roles, and key accomplishments

Current

Quality Control Analyst

Current

Big Time Studios

Mar 2024 - Present (1 year 3 months)

Ensured seamless functionality and stability of the Open Loot platform, a Web3 gaming marketplace, by conducting thorough functional, regression, and exploratory testing. Collaborated with cross-functional teams to identify, document, and validate bug fixes, enhancing platform performance and user experience. Provided detailed documentation and test cases to improve product reliability and streaml

Web3 Gaming Functional Testing Regression Testing Exploratory testing TestRail Confluence Quality Assurance

Quality Assurance Analyst

Vetted

May 2023 - Mar 2024 (10 months)

Ensured the quality and reliability of Vetted's AI-driven product by identifying, documenting, and reporting issues to improve platform stability. Validated bug fixes and conducted regression and exploratory testing to maintain product integrity. Collaborated with development and product teams to optimize user experience and platform performance.

AI Quality Assurance Regression Testing Exploratory testing Bug Reporting User Experience

Game Quality Analyst

Globant

Dec 2020 - May 2023 (2 years 5 months)

Collaborated with development teams to ensure the quality and functionality of AAA games by identifying, documenting, and reporting bugs. Conducted thorough testing of game mechanics, user interfaces, and performance across various platforms. Executed regression tests and validated bug fixes to support smooth game launches, enhancing player experience through actionable feedback.

Bug Reporting Regression Testing UI Testing Performance Testing

Technical Support Specialist

República AFAP

Oct 2018 - Sep 2019 (11 months)

Provided technical assistance to users, ensuring timely resolution of hardware, software, and network system issues. Diagnosed and troubleshoot technical problems, maintaining and optimizing system performance. Addressed user concerns related to networking and other IT infrastructure.

Technical Support Technical Troubleshooting Optimization Infrastructure

Customer Service Representative

Alorica

Feb 2018 - Oct 2018 (8 months)

Provided support to customers by addressing inquiries, resolving issues, and delivering solutions in a timely and effective manner. Handled a high volume of customer interactions through various channels, assisting with order tracking, returns, and refunds. Ensured customer satisfaction by delivering personalized and empathetic service.

Customer Service Customer Satisfaction Communication

Education

Degrees, certifications, and relevant coursework

José Enrique Rodó School

High School Diploma, Social Sciences

Completed a High School Diploma with a specialization in Social Sciences. The curriculum focused on developing a foundational understanding of various social studies disciplines.

ORT University

Bachelor of Information Systems, Information Technology

Specialized in Information Technology, gaining a strong foundation in IT principles. This degree combined education in information systems, technology, and business, preparing for a career in the tech industry.