Zheng Bok Chia

I am a detail-oriented QA Analyst with a proven track record of building robust testing frameworks and delivering high-impact quality assurance for web applications and enterprise systems. My experience includes cross-functional collaboration, test automation, and data validation across cloud platforms and complex integrations. I am known for improving product reliability, accelerating release cycles, and reducing defects through proactive QA strategies.

At Windwalk Games, I built the full QA infrastructure for a community hub serving over 5 million monthly active users, which played a key role in securing $4.5 million in funding. I designed and deployed a scalable QA framework that reduced critical bugs by 15% and elevated product reliability. My role involved implementing a centralized QA workflow to streamline test management and bug tracking, significantly improving team efficiency.

Previously, at National Oilwell Varco, I led QA efforts across multiple enterprise applications, identifying and resolving over 100 defects through comprehensive manual testing. My contributions to agile ceremonies provided key insights on usability and process enhancements, ensuring high-quality standards were maintained throughout the development lifecycle.