Open to opportunities

alison jackson-may

@alisonjackson-may

Branch Manager at HG Staffing who handled client accounts, recruiting, hiring, onboarding, and payroll in Crossville.

At HG Staffing, I managed Crossville client accounts and handled recruiting, hiring, onboarding, payroll processing, and employee relations. I also conducted orientations and drug screens and responded to unemployment and workers’ compensation matters.

At SERVPRO-Crossville, TN, I monitored job file and audit status, prepared preliminary estimates and reports, and completed documentation reviews and job close-outs. My administrative work has also included scheduling, customer service, billing, and maintaining company forms and contracts.

Experience

Work history, roles, and key accomplishments

Job File Coordinator

SERVPRO

Jun 2024 - Aug 2024 (2 months)

Monitored job file status and audits, prepared documentation, and performed daily coordination including reports, backups, and close-outs.

Job Management Documentation Audit Communication Skills Data Entry

Branch Manager

HG Staffing

Sep 2021 - Jan 2024 (2 years 4 months)

Managed client accounts, hiring, onboarding, payroll, and employee relations. Conducted orientations, drug screens, and daily check-ins, and handled unemployment and workers' comp submissions.

Account Management Recruitment Onboarding Payroll Employee Relations Social Media Recruiting Communication Skills Human Resources

Administrative Assistant/Technician

We Can Do It

Jul 2020 - Jun 2021 (11 months)

Handled administrative tasks including route calculations, social media, website editing, and customer service. Performed deep cleaning and sanitation of residential properties.

Administrative Support Social Media Website Editing Customer Service Cleaning

Head of Scheduling Department/Assistant Manager

Advanced Termite and Pest Control LLC

Mar 2017 - Feb 2020 (2 years 11 months)

Managed scheduling, customer concerns, payments, forms, and reports. Monitored technician routes and work hours, trained staff, and assisted with office management.

Scheduling Customer Service Payment Processing Form Development Report Analysis Training Office Management

Assistant Teacher

Shepherd's Little Flock

Sep 2016 - Mar 2017 (6 months)

Opened facility, assisted lead teacher with classroom responsibilities, monitored and directed students, and created and implemented student activities.

Childcare Classroom Management Activity Planning Supervision