Open to opportunities

ALisha Kapoor

@alishakapoor

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Technical Product Manager delivering user-centric web and mobile products at scale.

India

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What I'm looking for

I seek product roles where I can lead user-centric, data-driven roadmaps, collaborate cross-functionally, and drive measurable digital adoption and efficiency.

I am a Technical Product Manager with 11+ years delivering scalable, user-centric web and mobile products across consumer and enterprise ecosystems. I specialize in product discovery, roadmap creation, and data-driven decision making to improve digital adoption and operational efficiency.

At UnitedHealth Group / Optum Global Solutions I have owned Prior Authorization and Transportation product portfolios for myUHC, driving measurable outcomes like a 25% increase in digital engagement and a 13% reduction in call volume while managing a $2M annual budget. I collaborate closely with engineering, UI/UX, analytics, and compliance teams to deliver secure, high-quality experiences for 1M+ users.

Earlier roles in QA and automation (Selenium, Appium, Java) and analytics (Adobe Analytics, Datadog) inform my technical leadership and execution. I focus on cross-functional alignment, stakeholder management, and continuous improvement to launch impactful products in regulated environments.

Experience

Work history, roles, and key accomplishments

Current

Technical Product Manager

Current

UnitedHealth Group

Apr 2025 - Present (10 months)

Own Prior Authorization and Transportation product portfolios for myUHC web and mobile serving 1M+ members; drove a 25% increase in digital engagement and 13% reduction in call volume while managing a $2M annual budget.

Product Strategy Roadmapping Agile Scrum UX collaboration Datadog Budget Management

Technical Product Owner

UnitedHealth Group

May 2020 - Apr 2025 (4 years 11 months)

Delivered platform enhancements that improved service efficiency by 20% and user satisfaction by 15%; led journey redesigns that raised satisfaction 30% and cut support inquiries 20%.

User Stories Acceptance Criteria Adobe Analytics Datadog Stakeholder Management A B Testing

Senior QA Engineer

UnitedHealth Group

Apr 2017 - May 2020 (3 years 1 month)

Led QA strategy for high-traffic web applications, improving release quality by 25% and implementing automation frameworks that reduced manual testing by 70%.

Automation Testing Cucumber Java JMeter QA Strategy Test Planning CI CD Test Reporting

QA Engineer

Nucleus Software Exports Ltd.

Sep 2013 - Apr 2017 (3 years 7 months)

Built mobile automation frameworks with Appium and Java reducing manual validation by 60% and developed quality metrics that improved product stability by 15%.