Open to opportunities

Alisha Choudhary

@alishachoudhary

Message

Dedicated customer care professional with expertise in medical billing.

India

Message

What I'm looking for

I am looking for a role that values effective communication and offers growth opportunities.

I am a dedicated professional with 3–4 years of experience in customer care and medical billing within the US health sector. My journey began as a Patient Communication Executive at AchieversMD, where I honed my skills in effective communication and client handling. I have a strong commitment to providing exceptional customer service and am adept at managing customer inquiries with professionalism and empathy.

Currently, I am rejoining AchieversMD as a Medical Billing Executive, where I will leverage my training in HIPAA compliance and Revenue Cycle Management. My educational background in Physiotherapy has equipped me with a unique perspective on patient care, allowing me to communicate effectively with clients and ensure their needs are met. I am eager to explore opportunities across various industries where my skills can add value.

Experience

Work history, roles, and key accomplishments

Medical Billing Executive

AchiversMD

Jul 2024 - Present (10 months)

Executed medical billing processes, including Revenue Cycle Management and HIPAA compliance, for the US health sector. Applied strong analytical and communication skills to ensure accurate and efficient billing operations. Demonstrated proficiency in handling sensitive patient data and financial transactions.

Medical Billing Revenue Cycle Management HIPAA Data Entry Communication Skills

Patient Communication Executive

AchiversMD

Jun 2021 - Present (3 years 11 months)

Managed patient communications and inquiries within the US health sector, ensuring effective and empathetic interactions. Utilized strong English fluency and computer proficiency to provide comprehensive customer support. Developed conflict resolution and de-escalation skills to handle diverse patient needs professionally.

Customer Service Fluency Conflict Resolution Multitasking Communication Skills

Education

Degrees, certifications, and relevant coursework

Santosh Medical & Dental College Ghaziabad

Bachelor of Physiotherapy, Physiotherapy

Pursued a Bachelor of Physiotherapy degree at Santosh Medical & Dental College Ghaziabad. Focused on the principles and practices of physical therapy, with final year results currently awaited.

C.B.S.E. Board

Secondary School Certificate, General Studies

Completed secondary education under the C.B.S.E. Board in 2013. Developed foundational academic skills, communication abilities, discipline, and teamwork during this period.

U.P Board

Intermediate Certificate, General Studies

Completed higher secondary education through the U.P. Board in 2015. Further enhanced academic knowledge and personal skills, preparing for advanced studies.