Looking for a job

alisha agarwal

@alishaagarwal

Message

I drive retail sales, store operations, customer service, and accurate POS billing.

India

Message

What I'm looking for

I'm looking to contribute my sales, customer service, POS, and store operations skills to a dynamic sales team while growing within the organization.

I've built my retail career across Reliance Trends, Apna Mart, and Flipkart in Jamshedpur, supporting sales, customer service, billing, and store operations.

At Reliance Trends, I managed cash-counter operations handling ₹1–2 lakhs in daily transactions with zero discrepancies. I promoted offers and loyalty cards, contributing to a 20% increase in membership signups.

I've supervised associates, planned shifts, managed inventory and stock replenishment, trained new employees, and worked toward store sales targets. I'm seeking to contribute my customer-focused sales and operations skills while growing within a dynamic organization.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager - ASM

Current

Flipkart

May 2026 - Present (4 months)

Led and supervised daily store operations, managed a team of associates, and monitored sales performance to achieve store targets. Ensured excellent customer service, managed inventory, and trained new employees on store processes and SOPs.

Team Management Sales Performance Monitoring Customer Service Inventory Management Stock Auditing Corporate Trainer Store Operations

Assistant Manager - Store Operation

Apna Mart

Aug 2025 - Apr 2026 (8 months)

Experienced Assistant Store Manager in grocery retail store operations, skilled in staff supervision, shift planning, and daily store activities. Strong knowledge of inventory management, stock replenishment, and FIFO, with hands-on experience in billing counters and POS systems.

Staff Supervision Shift Planning Inventory Management stock replenishment FIFO POS systems Billing Sales Target Achievement Customer Satisfaction

Sales Executive and Cash Counter

Reliance Trends

Jan 2020 - Jul 2025 (5 years 6 months)

Managed daily cash counter operations, ensuring accurate billing and cash/card transactions using POS systems. Handled an average of ₹1–2 lakhs in daily transactions with zero discrepancies, and promoted in-store offers and loyalty cards, contributing to a 20% increase in membership signups.

Cash Handling POS Operation Billing Customer Service Sales Promotions Upselling Loyalty Programs Team Coordination

Retail Associate

Arjun Store

Jan 2019 - Dec 2020 (1 year 11 months)

Assisted an average of 100+ customers daily, providing product recommendations and ensuring a positive shopping experience. Consistently met or exceeded monthly sales targets, maintained product displays, and handled billing and cash register operations accurately.

Customer Service Sales Product Recommendations Inventory Management Billing Cash Handling