Alina Dumitru

I am a brand marketing professional with hands-on experience maintaining an artisanal e-commerce site, adding product listings, and managing shipping logistics to meet customer expectations.

I have worked in retail and sales roles where I pitched products, created orders for routers and mobile devices, activated SIMs, handled billing and refunds, and provided inbound and outbound customer support.

As a merchandiser I managed inventory, filled shelves, processed claims for damaged items, and organised product placement to maximise sales and customer satisfaction.

I combine practical technical troubleshooting and basic programming knowledge with strong customer-relationship skills and a music-teacher educational background, which helps me communicate clearly and stay organised under pressure.