ali el mamoun

As a meticulous Data Entry Operator and Support Agent, I bring a strong foundation in managing and processing large datasets with precision. My experience spans accurately maintaining databases, ensuring data integrity, and employing tools like Microsoft Excel and Google Sheets for efficient reporting and analysis.

In my role at Markoub, I provided exceptional customer support through various channels, resolving inquiries and troubleshooting issues with empathy and professionalism. I also contributed to process improvements by documenting common issues and collaborating with internal teams to enhance service quality.

With a novice level in Python programming, I am eager to apply my skills in automation and web scraping to streamline workflows and improve efficiency. My adaptability, problem-solving abilities, and commitment to continuous learning make me a valuable asset in dynamic environments.