Alida M
@alidam
User Experience Researcher passionate about improving user experiences.
What I'm looking for
I am a User Experience (UX) Researcher with a strong foundation in human-centered design, dedicated to uncovering actionable insights that drive product innovation. My expertise lies in both qualitative and quantitative research methodologies, including user interviews, usability testing, and data analysis. I thrive on collaborating cross-functionally with designers, product managers, and engineers to translate user needs into strategic design decisions.
Throughout my career, I have been passionate about improving user experiences through evidence-based design. At Hacks for LA, I conducted comprehensive usability studies for the TDM Calculator, synthesizing insights to enhance the user experience for urban development tools. My previous role at Voxlens allowed me to improve accessibility for blind and low-vision users, resulting in significant boosts in task accuracy and reductions in user effort. I am committed to advocating for users throughout the product development lifecycle and continuously strive to create inclusive and effective design solutions.
Experience
Work history, roles, and key accomplishments
UX Researcher
Hacks for LA
Apr 2025 - Present (1 month)
The TDM Calculator tool simplifies TDM regulations for stakeholders like LA Department of Transportation and real estate developers, helping Los Angeles meet mobility goals by 2035. Conducted usability studies on supporting features using human-centered design and synthesized insights from user interviews and usability studies by creating scripts, surveys, reviewing data, and pitching to stakehold
UX Researcher
Voxlens
Jun 2021 - Jun 2022 (1 year)
Made online data visualizations accessible to blind and low-vision screen reader users by identifying friction points through A/B testing and qualitative interviews, improving usability and inclusivity. Conducted usability testing and Wizard-of-Oz experiments with 9 participants to uncover key user pain points, integrating feedback into actionable design changes. Delivered design improvements that
Product Designer
Ullo
Jan 2021 - Jun 2021 (5 months)
Spearheaded the design of a mobile app connecting physical and digital retail experiences, optimizing discovery and reducing in-store stress for users. Collaborated cross-functionally with engineers and PMs, executing rapid design iterations under tight timelines and applying user feedback and trends to enhance product-market fit. Delivered end-to-end design assets, including wireframes, high-fide
Product Designer
Pathways for Inclusive Excellence
Jun 2020 - Jul 2024 (4 years 1 month)
Designed and implemented a web-based system improving user experience and cross-communication for over 100 students and staff, enhancing collaboration and information presentation across program operations. Led user research, iterative prototyping, and stakeholder testing to align solutions with user needs, driving measurable improvements in satisfaction and efficiency. Produced content and commun
Education
Degrees, certifications, and relevant coursework
University of Washington
Bachelor of Science, Human Centered Design & Engineering
2018 - 2022
Grade: 3.9
Studied principles of human-centered design and engineering. Focused on user research methodologies, interaction design, and usability.
Availability
Location
Authorized to work in
Website
alidamuongchan.comSkills
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