Alice Marcos
@alicemarcos
Sales Manager and English tutor who drives customer retention, delivers engaging lessons, and supports growth through clear communication.
BrazilWhat I'm looking for
I’m a Sales Manager who also brings strong teaching experience, having prepared “attractive and thought-provoking teaching materials” to develop speaking, writing, and listening skills in English. I support learners by clarifying vocabulary and grammar, administering tests, and correcting exercises to focus on what students find most challenging, including face-to-face and online classes.
In sales, I’m hands-on with “resolv[ing] customer issues,” analyzing market trends, creating client/competitor lists, and developing sales policies and customer service procedures. I also negotiate contracts, manage payments, communicate with clients online, and work toward targets—while staying proactive with training, time management, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Sales Manager
Next Academy
Jan 2025 - Mar 2025 (2 months)
Managed customer relationships by resolving issues to support retention and satisfaction, while analyzing market trends to develop sales projects aligned with target audience needs. Handled client communication, payments, contract negotiations, and day-to-day operations to meet sales targets and deadlines.
Private Tutor
Freelancer
Jan 2018 - Aug 2019 (1 year 7 months)
Prepared and delivered face-to-face and online English learning materials to develop speaking, listening, reading, and writing skills, including tutoring support for students’ specific improvement needs. Corrected tests and homework to tailor subsequent lessons to students’ areas of difficulty.
Volunteer Mentor
Projeto Semear
Jan 2016 - Dec 2017 (1 year 11 months)
Supported English language learning by preparing and teaching face-to-face and online classes adapted to students’ proficiency levels. Administered scheduled assessments, coordinated grade updates, and organized sociocultural activities to reinforce English use outside the classroom.
Education
Degrees, certifications, and relevant coursework
Federal Institute of Science and Technology of Espírito Santo (Piúma campus)
Aquaculture Technician, Aquaculture
2016 - 2020
Completed training as an Aquaculture Technician at the IFES Piúma campus from 2016 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
Skills
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