Open to opportunities

Alfred Rapozo

@alfredrapozo

Technology & cybersecurity leader with 25+ years driving resilient infrastructure, security strategy, and business-ready IT.

Dominican Republic

Message

What I'm looking for

I’m looking to lead infrastructure and cybersecurity with strong ownership—designing secure architectures, automating monitoring and SLAs, and improving security posture through practical governance, change management, and business-focused execution.

I’m a technology and cybersecurity expert with 25+ years of experience aligning infrastructure, networking, and security to real business outcomes. I lead from both technical and managerial perspectives, translating requirements into measurable service and security improvements.

In recent roles, I’ve owned cybersecurity and IT services end-to-end, including migrating ERP operations to S/4HANA on schedule and implementing automated monitoring with a new SLA framework. I also led corporate cybersecurity strategy and awareness programs, and improved security posture by increasing Secure Score from 34% to 58%.

Earlier, I built and scaled security programs from scratch—achieving periods of zero intrusions—while implementing event collection and categorization (SIEM), Data Loss Prevention policies, and a self-developed phishing simulation. I’ve also managed major infrastructure modernization across AWS and Azure, improved uptime and availability through network/security controls, and strengthened change and service management to boost IT efficiency.

Experience

Work history, roles, and key accomplishments

Current

Infrastructure & Services Manager

Current

Laboratorios LAM

Jan 2025 - Present (1 year 4 months)

Led infrastructure, cybersecurity, and IT services with full responsibility for cybersecurity management. Architected a scheduled SAP ERP migration to S/4HANA, implemented automated monitoring and a new SLA framework, and rolled out a security awareness program.

SAP S 4HANA Migration Cybersecurity Strategy ITIL Monitoring SLA Management Security Awareness IT Services Management SAP ERP Operations

Corporate Infrastructure Manager

Grupo SID

Jan 2021 - Jan 2024 (3 years)

Managed group-wide infrastructure and cybersecurity while ensuring continuous SAP ERP operation. Led ERP migration to AWS and Azure (on time and without incidents) and improved security posture by increasing the Secure Score from 34% to 58%, above the 48% benchmark.

SAP ERP Infrastructure Security AWS Migration Security Metrics COBIT PCI DSS

IT Manager

Isla Dominicana De Petróleo Corporation

Jan 2019 - Jan 2021 (2 years)

Drove technology and digital innovation, initiating an intrusion detection transformation. Reduced costs and operational risk by automating fuel stations, improved IT service agreement compliance from 40% to 85% using automated requirement management, and supported business intelligence initiatives.

Intrusion Detection Power BI Requirements Management SQL PowerShell

Information Technology Manager

Banco Promerica

Jan 2018 - Jan 2019 (1 year)

Directed technology, security, networks, infrastructure, databases, QA, and project management to improve IT efficiency. Implemented service and change management processes and designed a high-resilience branch network infrastructure to support 99.9% communications availability.

Service Management Change Management Network Infrastructure Encryption Virtualization Database Management Project Management & QA

Information Security Manager

Banco Promerica

Jan 2008 - Jan 2018 (10 years)

Built the company security program from scratch, achieving a period of zero intrusions. Implemented SIEM event collection at no additional cost, prevented credit card data leaks with DLP policies, and launched an internal phishing simulation to improve employee security awareness.

SIEM Security Program Management Event Collection Categorization Card Security

Systems Engineer IV

Claro

Jan 2003 - Jan 2008 (5 years)

Managed corporate IT infrastructure and automated key operations to reduce delivery time and risk. Automated updates for a farm of 45 Citrix servers (cutting project time by 75%), migrated clients from Windows XP to Windows 2000 without user intervention or data loss, and maintained 100% update status via automated security patching.

Scripting Programming Infrastructure Operations

IT Security Administrator

Banco León

Jan 2000 - Jan 2004 (4 years)

Managed security standards and configurations, including securing server infrastructure for an eCommerce platform. Designed and implemented internal network protection using Active Directory policies and integrated three companies into a single AD domain without losing profiles or configurations.

Active Directory Network Security