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Alex VasiljevicAV
Open to opportunities

Alex Vasiljevic

@alexvasiljevic

I keep hyperscale data centers, enterprise networks, and production systems reliable.

United States
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What I'm looking for

I'm looking to keep critical infrastructure reliable while partnering with engineering and operations teams on platform launches, incident response, hardware diagnostics, automation, and documentation that makes operators more effective.

At Meta, I supported five server platform generations, owned incident response across compute, GPU, storage, and network tiers, and closed 3,000+ operational tickets while improving fleet-wide monitoring and automated action plans.

I build the documentation and training operators need from day one, authoring runbooks, action plans, and reference content while leading chassis teardowns, failure-mode walkthroughs, and multi-day bootcamps. I work comfortably between engineering teams and the data center floor, tracing hardware failures, validating firmware and repair tooling, and driving issues through resolution.

Previously, at Amazon, I led fulfillment-site network builds and executed Layer 2-to-Layer 3 redesigns across Cisco and Juniper infrastructure. My earlier work at Storey Kenworthy and Voya Financial included multi-site infrastructure, access controls, Citrix, security remediation, operational reporting, and process improvement.

Experience

Work history, roles, and key accomplishments

Meta logoME

Data Center Production Operations Engineer

Nov 2023 - Jul 2026 (2 years 8 months)

Served as local point of contact for the development and deployment of five server platform generations, and as area point of contact for one. Owned incident response and escalation for the site's largest compute, GPU, storage, and network tiers, partnering with software and provisioning engineering on root cause analysis, stranded-host recovery, and service restoration.

Amazon logoAM

IT Support Engineer II

Nov 2020 - Nov 2023 (3 years)

Primary escalation point between customers and operations for the Fulfillment Center network, keeping every site operational. Lead Engineer for new site builds, coordinating cross-functional teams and vendors. Reviewed regional Change Management tickets and partnered on a network-wide Layer 2 to Layer 3 migration across Cisco and Juniper switches, routers, firewalls, and wireless controllers.

Storey Kenworthy logoSK

Assistant Network Administrator

Storey Kenworthy

Oct 2017 - Nov 2020 (3 years 1 month)

Managed the vendor relationship for the Citrix environment and coordinated with cross-functional stakeholders on issues and upgrades. Configured, deployed, and maintained network devices and servers for new and existing locations - physical servers, VMware VMs, NAS devices, Cisco switches, UniFi APs, Mitel phones. Ensured security through access controls, backups, and firewalls.

Voya Financial logoVF

IT Security Specialist

May 2016 - Oct 2017 (1 year 5 months)

Liaison between the Security Testing Team and application asset owners, driving remediation of penetration-test, code-review, and database health-check findings across stakeholder groups. Enforced security policies and processed Quality Control Assessments for Access Management compliance, validating automation scripts in production.

Education

Degrees, certifications, and relevant coursework

Iowa Central Community College logoIC

Iowa Central Community College

Associate of Applied Science, Computer Networking Technology

Earned an Associate of Applied Science in Computer Networking Technology.

DC

Des Moines Area Community College

Associate of Arts, Business Administration

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