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Alex User

@alexuser88

Financial services operator at Big Brothers Big Sisters of Middle Tennessee who raised $165,000 through Golf Fore Kids' Sake.

United States
Message

At Big Brothers Big Sisters of Middle Tennessee, I directed Golf Fore Kids' Sake, raising $165,000 in August 2026 by coordinating sponsors, teams, staff, and event execution. I also manage a portfolio of more than 200 individual and corporate donors.

At the Nashville Area Chamber of Commerce, I ran four recurring flagship publications as lead analyst and reported findings to Chamber leadership and executive audiences. I initiated a CoStar multifamily study that was reported by the Tennessean and Nashville Business Journal, and built REMI economic impact models.

I acquired Spring Valley Tire and Brake, added a second location through acquisition, and grew the business to seven employees. I tripled sales in my first year of ownership and sold the company at five times its acquisition price. My background also includes credit union branch management, lending, audit preparation, and compliance.

Experience

Work history, roles, and key accomplishments

BT
Current

Donor Engagement Manager

Big Brothers Big Sisters of Middle Tennessee

Mar 2026 - Present (7 months)

Directed Golf Fore Kids' Sake, the organization's annual golf tournament, raising $165,000 in August 2026 by coordinating sponsors, teams, staff, and event execution. Manage a portfolio of more than 200 individual and corporate donors representing approximately $260,000 in annual giving, tracked in Matchforce (Salesforce-based CRM).

NC

Manager of Applied Research

Nashville Area Chamber of Commerce

Nov 2022 - Jan 2026 (3 years 2 months)

Ran four recurring flagship publications on annual cycles as lead analyst, coordinating data, analysis, and marketing and communications partners to consistent deadlines. Reported progress and findings to Chamber leadership, committees, and executives at member and partner organizations through Tableau and Power BI dashboards and presentations.

SB

Chief Executive Officer and Owner

Spring Valley Tire and Brake

Apr 2013 - Jan 2016 (2 years 9 months)

Acquired an independent tire and brake service business, added a second location through acquisition, and grew to seven employees across two locations. Tripled sales in the first year of ownership by streamlining workflows and strengthening margins, then sold the company at five times the acquisition price.

Education

Degrees, certifications, and relevant coursework

Trevecca Nazarene University logoTU

Trevecca Nazarene University

Doctor of Business Administration, Enterprise Management

Doctor of Business Administration in Enterprise Management, completed in 2025. Dissertation: The Influence of Corporate ESG on Mitigating Employee Turnover Intention.

Vanderbilt Owen Graduate School of Management logoVM

Vanderbilt Owen Graduate School of Management

Executive Certificate, Leadership and Organizational Change

2022 - 2024

Earned five executive certificates in leadership and organizational change, including Leadership Excellence, Leading Change, Leading and Achieving Transformational Growth, Navigating Organizations, and Persuasive and Influential Speaking.

Trevecca Nazarene University logoTU

Trevecca Nazarene University

Master of Business Administration, Data Analytics

Master of Business Administration in Data Analytics, completed in 2022.

University of Maryland logoUM

University of Maryland

Bachelor of Science, General Biology

Bachelor of Science in General Biology, completed in 2012.

Tech stack

Software and tools used professionally

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