Open to opportunities

Alex Trollen

@alextrollen

Message

Multilingual intelligence analyst focused on real-time risk response and AI-driven insights.

United Kingdom

Message

What I'm looking for

I seek roles using multilingual analysis and AI-enhanced workflows to support real-time intelligence, policy research, and operational decision-making in security or humanitarian contexts.

I am a multilingual analyst with operational experience in high-stakes control environments and an academic specialism in Ukraine and Eastern Europe geopolitics. I combine fluent English, Ukrainian and Russian with practical incident-monitoring experience, having supported real-time threat escalation, translated for officials, and produced research-quality insights on wartime infrastructure and aid effectiveness.

I graduated top of my MA International Business Management cohort with an 80% distinction for my thesis on Ukraine's road infrastructure during conflict, and I have hands-on experience using ITS tools, KPI analysis, and coordinating multicultural teams. I am keen to apply AI-powered analysis and early-stage intelligence workflows to strengthen timely decision-making and multilingual data insight for organisations focused on regional security, humanitarian response, or policy research.

Experience

Work history, roles, and key accomplishments

Current

Operational Coordinator

Current

Tesco

Apr 2022 - Present (3 years 5 months)

Managed distribution centre operations supporting KPI-driven shift decisions, mediated cross-cultural issues with Russian/Ukrainian interpretation, and contributed to incident reporting and shift disruption mitigation.

KPI Analysis Operations Coordination Incident Reports Russian Ukrainian Onboarding Cross Cultural Communication

Control Room Operator

Amey

Feb 2021 - Nov 2021 (9 months)

Monitored Scotland’s strategic road network via ITS, escalated real-time incidents and coordinated with police and government to secure high-level convoys; provided live Ukrainian/Russian interpretation and supported post-contract Slavic language needs.

IT Incident Management Monitoring Russian Ukrainian Interpretation Reporting

Education

Degrees, certifications, and relevant coursework

Heriot-Watt University

Master of Arts, International Business Management

2021 - 2025

Grade: First Class Honours

Activities and societies: Deputy Principal’s Award; thesis research on aid effectiveness and post-conflict reconstruction.

MA in International Business Management with Year Abroad, graduated with First Class Honours, ranked top of the cohort; thesis on Ukraine's wartime road infrastructure awarded distinction (80%).