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Alexis Bentley

@alexisbentley

I analyze life insurance policy conversions and deliver accurate, compliant client support.

United States
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What I'm looking for

I'm looking for an insurance operations or client support role where I can apply policy analysis, regulatory compliance, accurate processing, and escalation-management experience to improve client outcomes.

At Northwestern Mutual, I review term life insurance policies for conversion eligibility, calculate premiums using age-based pricing and credits, and ensure conversions and payouts meet regulatory and company requirements.

I've also processed beneficiary, ownership, and policy-change requests while guiding policyholders through updates and drafting clear correspondence. My work has earned perfect performance evaluations throughout my tenure.

Across insurance, telecommunications, retail, and hospitality, I've resolved escalated customer issues, led front-end teams, and kept transactions and operations running smoothly.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

WS

Wauwatosa East High School

High School Diploma, General Studies

Earned a High School Diploma from Wauwatosa East High School in 2014.

Tech stack

Software and tools used professionally

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