At ADM Value, I work as a Junior Customer Service Agent, handling travel ticketing using Oscar and technical issues related to Fidelity account management.
I also provide customer-oriented service, support quality goals in a competitive environment, and help protect customer information according to the LPPD.
Before ADM Value, I was a Store Manager at Dia SLU & Beauty by DIA. I handled stock management and log sheets, supported promotional campaigns, and managed checkout transactions and store funds.
I also provided customer care, promoted fidelity cards, and managed client data according to the LPPD. I’m continuing a Psychology Degree and training in Travel Technology and CRM, including Oscar and Salesforce.
