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@alexandraterenti
Sales strategist with a focus on customer retention and communication.
I am a dedicated sales professional with a strong foundation in sales strategy development, honed during my time at Superbet. My expertise lies in customer retention, where I excel through effective communication and relationship-building. I have a proven track record of developing sales strategies that not only meet but exceed revenue goals, showcasing my ability to adapt and thrive in dynamic environments.
Throughout my career, I have successfully managed front desk operations at Hotel Delta, where I greeted guests, addressed inquiries, and assisted with room reservations. My role involved processing payments and maintaining accurate transaction records, which enhanced my organizational skills. I am passionate about understanding customer needs and delivering tailored solutions that drive client satisfaction and business growth.
My experience extends to generating new leads through cold-calling and networking, as well as negotiating contracts that create mutually beneficial relationships. I am committed to continuous learning and professional development, regularly attending training sessions and company events to enhance my expertise and promote the company image.
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Work history, roles, and key accomplishments
Superbet
Jan 2022 - Jan 2025 (3 years)
Communicated product features and benefits to customers while developing annual sales plans and targets. Adapted to fast-paced environments, compiled data for sales forecasting, and negotiated contracts with clients to exceed sales goals. Generated leads through cold-calling and networking.
Hotel Delta
Jan 2022 - Jan 2023 (1 year)
Managed front desk operations, greeted guests, addressed inquiries, and assisted with room reservations. Provided customer service by responding to calls and processing payments while maintaining accurate transaction records. Delivered clerical support and prepared daily reports for management.
Degrees, certifications, and relevant coursework
Tourism
2018 - 2021
Hospitality
2019 - 2020
Completed hotel practice focusing on customer service, problem-solving, and communication skills.
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