Alexandra Sanchez

At D. Oral Surgery, I coordinate front desk operations and patient care, from check-in and appointment scheduling to follow-up care. I also manage a high-volume, multi-line phone system and respond to patient inquiries.

I prepare treatment plans in Dentrix and explain approved procedures, financial responsibilities, and payment options to patients. I verify insurance eligibility and coverage, then submit and track claims, predeterminations, and pre-treatment estimates.

I process patient payments using Medical LQ Pay and follow up on unpaid claims, denials, and reimbursements. I also coordinate provider schedules and use Weave for appointment reminders and follow-ups.

I bring experience in dental administration and patient care, including dental radiography and handling sensitive patient information. I’m fluent in Spanish and use tools including Dentrix, MacPractice Dental Software, Microsoft Outlook, Adobe Acrobat, and Weave.