Open to opportunities

Alexandra Bianca

@alexandrabianca

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Detail-oriented Quality Analyst with expertise in data analysis.

Romania

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What I'm looking for

I am looking for a role that values quality and innovation, where I can apply my analytical skills and contribute to impactful projects.

As a dedicated Quality Analyst, I thrive on ensuring the highest standards of quality in every project I undertake. With a strong background in data analysis, I have honed my skills in report writing, data scrubbing, and statistical processes during my tenure at Genpact EMEA. My commitment to excellence is reflected in my ability to conduct thorough quality audits and assessments, ensuring compliance with industry-specific regulations.

In addition to my analytical skills, I possess a deep understanding of digital content management systems and risk assessment techniques. My experience as a Content Moderator has equipped me with the ability to navigate complex digital policies while maintaining a 100% accuracy rate. I am passionate about leveraging my multilingual capabilities and interpersonal skills to present technical findings clearly to diverse audiences.

Experience

Work history, roles, and key accomplishments

Current

Quality Analyst (QA)

Current

Genpact EMEA

Oct 2024 - Present (9 months)

Analyzed data and statistical processes, conducting quality audits and assessments to ensure adherence to industry regulations. Utilized root cause analysis techniques to evaluate and diagnose processes, improving overall quality.

Pivot Tables Data Analysis Data Visualization Root Cause Analysis Audit

Content Moderator & PoC

Genpact EMEA

May 2024 - Oct 2024 (5 months)

Managed content moderation with 100% accuracy, applying digital platform policies and community guidelines. Conducted risk assessment and mitigation, demonstrating integrity in handling sensitive information.

Risk Assessment Content Management Systems

Back Office Agent

Computer Generated Solutions

Dec 2021 - Jan 2022 (1 month)

Performed back office operations, cross-referencing information and verifying personal data accuracy. Identified genuine versus fraudulent documents, ensuring compliance with legal documentation standards.

Fraud Detection Legal Documentation Administrative Support Data Entry Compliance

Education

Degrees, certifications, and relevant coursework

Bucharest Academy of Economic Studies

Master of Excellence in Business and Services, Business and Services

Grade: 10

Activities and societies: Head of Series

Currently pursuing a Master's degree with an admission grade of 10. Serving as the Head of Series for the program.

Bucharest Academy of Economic Studies

Bachelor of Business Administration, Business Administration

Grade: 10

Activities and societies: Head of Series, Published 2 research papers on Artificial Intelligence

Completed a Bachelor's degree with a final grade of 10. Authored two published research papers on Artificial Intelligence, receiving awards from the National Bank of Romania and VEEAM.