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Alexander Muir

@alexandermuir

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Experienced QA and UAT specialist focused on test strategy, release readiness, and cross-functional delivery.

United States

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What I'm looking for

I seek roles where I lead test strategy and UAT within cross-functional teams, focusing on release readiness, risk mitigation, and continuous improvement.

I am a Certified Scrum Product Owner and QA/UAT specialist with a strong background in test strategy for sportsbook, iGaming, and streaming platforms. I translate product requirements into testable epics, user stories, and comprehensive test plans to ensure release readiness.

At BetMGM I led cross-functional collaboration across Product, Engineering, QA, and Regulatory teams, authored end-to-end test strategies, and managed defect triage to improve coverage and reduce rework.

Previously, I supported digital operations and platform launches at NBC Universal and executed QA across devices at Disney Streaming Services, using tools like Conviva, Charles Proxy, Postman, and Figma to validate UX, telemetry, and system integrations.

I prioritize early risk identification, clear acceptance criteria, and production validation to deliver stable, high-quality releases that align with business and regulatory expectations.

Experience

Work history, roles, and key accomplishments

User Acceptance Tester

BetMGM

Apr 2022 - May 2025 (3 years 1 month)

Developed end-to-end test strategies for sportsbook and iGaming platforms, drove cross-functional collaboration to clarify requirements, and executed comprehensive UAT that increased release confidence and reduced rework.

UAT Test Strategy Figma Cross Functional Collaboration SDLC

QA Analyst

BetMGM

Apr 2022 - May 2025 (3 years 1 month)

Owned end-to-end validation of web and mobile features through functional, regression, exploratory, and acceptance testing, leading UAT cycles and reducing release ambiguity while improving product stability.

Functional Testing Regression Testing UAT Jira Test Case Development Exploratory testing Cross Functional Communication

Digital Operations Coordinator

NBC Universal

Aug 2018 - Apr 2022 (3 years 8 months)

Supported product launches and live-stream workflows across OTT and mobile platforms, monitored system performance to detect anomalies, and coordinated cross-team fixes to improve streaming delivery.

OTT Monitoring Peacock Conviva

QA Analyst

Disney Streaming Services

Jan 2017 - Aug 2018 (1 year 7 months)

Performed end-to-end validation of live and VOD experiences, collected diagnostic data to drive engineering fixes, and documented defects and root causes to enhance streaming stability and accessibility.

Playback Testing Conviva Amazon Quicksight Accessibility Testing Root Cause Analysis VOD Testing

QE Analyst

Disney Streaming Services

Jan 2017 - Aug 2018 (1 year 7 months)

Executed QA across iOS, Android, and connected TV devices, analyzed telemetry to surface performance issues, and provided live-event production support to maintain platform stability.

Functional Testing Playback Validation Conviva API Testing Telemetry Live Event Support

Operations Coordinator

Dowell Insurance Agency

Jul 2016 - Jan 2017 (6 months)

Assisted with brand marketing campaigns, managed distribution of press/media assets, and supported AP/AR and vendor coordination to streamline operational workflows.

Operations Support AP AR Marketing Support Client Onboarding Office Administration Documentation

Operations Coordinator

Dowell Insurance Agency, Inc.

Jul 2016 - Jan 2017 (6 months)

Managed brand and customer communications, supported internal workflows and marketing processes, and contributed to business documentation and process updates to improve cross-team coordination.

Communication Team Coordination Workflow Management Customer Communications Administrative Support

Executive Assistant

Dowell Insurance Agency

Sep 2014 - Jun 2016 (1 year 9 months)

Managed scheduling, office inventory, and billing operations while negotiating vendor agreements and preparing client onboarding documentation to improve office efficiency.

Scheduling Billing Operations Client Onboarding Office Management Administrative Support Communication

Executive Assistant

Dowell Insurance Agency, Inc.

Sep 2014 - Jun 2016 (1 year 9 months)

Supported operational workflows including scheduling, accounts payable/receivable, and vendor coordination while maintaining organized documentation and stakeholder communication.

Scheduling Accounts Payable Administrative Support Documentation