Alexander Grudzinski

At East Meets West NY LLC, I manage front-desk and telephone support for customers, vendors, and staff while maintaining filing systems, inventory records, schedules, and operational spreadsheets.

I prepare correspondence and internal documents in Microsoft Word and Outlook, perform data entry and record digitization, and support hiring by reviewing applications, coordinating interviews, and onboarding new hires. I also identify workflow improvements that strengthen organization and customer service efficiency.

Previously at Macy’s, I handled payments, returns, phone inquiries, transaction records, and customer concerns in a fast-paced department store environment. I bring more than seven years of customer service and clerical experience, with a focus on clear communication and dependable administrative support.