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Aleth Diane De Guzman

@alethdianedeguzman

Virtual Assistant at Doneverse who designed a website and created visual content.

At Doneverse, I designed a website and created visual content as a Virtual Assistant / Digital Marketing Support. I also managed social media content planning and supported business operations.

At Optum, I handled provider and patient inquiries, resolved healthcare-related concerns, and maintained accurate records such as insurance eligibility. I also delivered customer support.

Experience

Work history, roles, and key accomplishments

Virtual Assistant / Digital Marketing Support

Doneverse

Jan 2024 - Feb 2026 (2 years 1 month)

Designed a website and created visual content. Managed social media content planning and supported business operations.

Web Design Content Creation Graphic Design Social Media Management Business Operations

Provider Service Advocate

Optum

Nov 2019 - May 2020 (6 months)

Handled provider and patient inquiries and resolved healthcare-related concerns. Delivered quality customer support and maintained accurate records of insurance eligibility.

Customer Service Healthcare Problem Solving Record keeping Communication Skills