Aleksejs Kozirs
@aleksejskozirs
Experienced insurance professional specializing in claims management, risk assessment, and commercial insurance.
What I'm looking for
I am an insurance professional with a strong background in claims management and commercial insurance, built over two decades in Latvian and Baltic markets. I have progressed from senior claims specialist roles to department leadership, consistently improving claims processes and team performance.
As Head of Claims and Head of Property Claims, I led multi-year operations across Latvia and the Baltic states, handling complex property and general insurance claims and driving risk-management initiatives. I have demonstrated strengths in negotiation, claims handling, and finance-informed decision making.
I hold a Bachelor of Business Administration in Economics and I seek to bring operational leadership, deep insurance expertise, and pragmatic problem-solving to a company that values customer-focused claims excellence and continuous improvement.
Experience
Work history, roles, and key accomplishments
Insurance Agent
SIA 5 Brokeri
Mar 2022 - Present (3 years 8 months)
Provides retail and commercial insurance solutions across all product lines, managing client relationships and policy placement to grow book of business since 2022.
Head of Property Claims
ERGO Insurance SE Latvian Branch
Nov 2020 - Feb 2022 (1 year 3 months)
Led the Property Claims department, overseeing claims handling and process improvements to enhance settlement efficiency and compliance from 2020 to 2022.
Head of Latvian Claims
Gjensidige Latvian Branch
Jan 2017 - Feb 2020 (3 years 1 month)
Managed the Latvian claims function, leading strategy and operations to improve claims performance and customer outcomes between 2017 and 2020.
Head of Property Claims
Gjensidige
Jan 2016 - Jan 2017 (1 year)
Led property claims across the Baltic states, standardizing processes and improving cross-border coordination during 2016–2017.
Head of General Claims
Gjensidige
Dec 2007 - Jan 2016 (8 years 1 month)
Directed the General Claims department, managing claims operations and leading teams to maintain service levels from 2007 to 2016.
Senior Claims Specialist
Gjensidige
Jan 2005 - Dec 2007 (2 years 11 months)
Handled complex claims adjudication and settlements, contributing to departmental improvements and training from 2005 to 2007.
Education
Degrees, certifications, and relevant coursework
Rīgas Starptautiskā ekonomikas un biznesa administrācijas augstskola
Bachelor of Business Administration, Economics
2001 - 2005
Completed a Bachelor of Business Administration with a focus on Economics from 2001 to 2005.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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