alekhyasai veera

I am a detail-oriented and results-driven professional with nearly 2 years of experience in Order Management, specializing in the Order-to-Cash (O2C) process and SAP SD. My journey began at L&T Technology Services, where I excelled as a Consultant, processing and managing over 50 sales orders daily with a remarkable 99% accuracy rate. My commitment to customer service is evident in my ability to resolve order-related issues, achieving a 95% resolution rate through effective communication and follow-up.

Throughout my career, I have led process improvement initiatives that resulted in a 35% reduction in processing time and a 40% increase in order processing efficiency. My contributions have been recognized with multiple Spot Awards for exceptional performance in order management and process optimization. I am passionate about training and guiding team members, ensuring that we all work towards achieving operational excellence together.