Alejandro Cárdenas
@alejandrocrdenas
I improve delivery outcomes through Agile coaching, metrics, and AI tools.
ColombiaWhat I'm looking for
I lead Agile delivery and digital transformation initiatives, improving software and product outcomes across technology, retail, and business services.
In my current Engagement Manager and Scrum Master role, I use generative AI tools including ChatGPT, Gemini, and Claude to strengthen user stories, backlog refinement, sprint planning, and stakeholder updates. I built Agile dashboards and KPI monitoring frameworks for real-time delivery visibility.
I increased sprint commitment reliability from 70% to 90%, improved sprint predictability by 25%, reduced open bugs by 40%, and delivered 441 of 453 planned items at project closure.
Previously, I improved sprint throughput by 30% and reduced development cycle time by 20% through backlog management, flow optimization, and Agile coaching. I also delivered projects within time, cost, and scope while achieving 100% client satisfaction.
Experience
Work history, roles, and key accomplishments
Engagement Manager / Scrum Master
I2B
May 2025 - Present (1 year 4 months)
Applied Generative AI tools to enhance user story creation, acceptance criteria, backlog refinement, sprint planning, and stakeholder updates. Developed Agile dashboards and KPI monitoring frameworks, increasing sprint commitment reliability from 70% to 90% and improving sprint predictability by 25%.
Scrum Master / Project Manager
PersonalSoft
Sep 2024 - Dec 2024 (3 months)
Improved delivery coordination across cross-functional teams by applying Agile practices and CMMI Level 5 standards. Strengthened risk management and delivery visibility through Agile metrics and performance tracking, completing two projects within time, cost, and scope with 100% client satisfaction.
Scrum Master / Agile Coach
Na-Ser
Jan 2019 - Sep 2024 (5 years 8 months)
Increased sprint throughput by 30% through improved backlog management, flow optimization, and Agile coaching. Reduced average development cycle time by 20% through process improvements, dependency management, and more effective refinement sessions.
Education
Degrees, certifications, and relevant coursework
Scrum.org
Professional Scrum Master (PSM I), Scrum
Professional Scrum Master (PSM I) certification from Scrum.org, completed in 2024.
EF SET
Certification in English Certificate C1, English
Certification in English Certificate C1 from EF SET, completed in 2021.
Coursera
Agile Project Management by Google, Agile Project Management
Agile Project Management by Google, completed on Coursera in 2020.
Universidad EAFIT
Diploma, Project Management
Diploma in Project Management from Universidad EAFIT, completed in 2016.
Universidad EAFIT
Postgraduate degree, Product Redesign
Postgraduate degree in Product Redesign Specialist from Universidad EAFIT, completed in 2015.
Universidad EAFIT
Bachelor degree, Mechanical Engineering
Bachelor degree in Mechanical Engineering from Universidad EAFIT, completed in 2013.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Salary expectations
Social media
Skills
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