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Alejandra Rojas

@alejandrarojas4

I manage hotel contracting, pricing, and commercial conditions across international tourism markets.

United Arab Emirates
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What I'm looking for

I'm looking to continue developing in hotel contracting and commercial management, managing pricing and hotel products across international tourism markets while supporting strong commercial implementation.

At RIU Hotels & Resorts in Dubai, I manage hotel contracting, rates, and commercial conditions across international markets.

I oversee hotel product for Dubai, Sri Lanka, Zanzibar, Mauritius, Thailand, and the Maldives. I analyse rates, promotions, supplements, validity periods, and contractual conditions to maintain competitive pricing.

I investigate and resolve pricing discrepancies between contracted rates and system or distribution data, while preparing commercial, pricing, and performance reports in Excel. I also support new hotel openings by implementing rates, contracts, and product information accurately.

My hospitality background includes front-desk guest service at RIU and customer experience work at Nickelodeon Adventure Park. I bring a detail-oriented, cross-cultural approach to working with hotels, tour operators, internal teams, and international currencies.

Experience

Work history, roles, and key accomplishments

NP

Customer Experience Steward / Hostess

Nickelodeon Adventure Park

Jun 2018 - Jun 2019 (1 year)

Delivered courteous, empathetic guest service and proactively provided directions and park information. Participated in daily team meetings to support smooth operations.

Education

Degrees, certifications, and relevant coursework

VI

VOX Institute

Higher Technician / Advanced Vocational Diploma, Tourism

2019 - 2021

Completed a Higher Technician / Advanced Vocational Diploma in Tourism from VOX Institute in Madrid, Spain, from 2019 to 2021.

Tech stack

Software and tools used professionally

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