Open to opportunities

Alejandra Johnson

@alejandrajohnson

Message

I coordinate complex workflows, improve documentation, and solve operational problems across teams.

United States

Message

What I'm looking for

I'm looking for a non-public-facing role where I can use curiosity, organization, documentation, and process improvement to support a collaborative team.

At Living Spaces, I manage complex guest-service case workflows by coordinating information across departments, tracking progress, documenting outcomes, and supporting timely resolution. I build cross-functional knowledge of department processes and identify opportunities to improve workflow efficiency.

I've also independently managed tutoring schedules, client communication, and lesson preparation while making complex concepts easier to understand. My background includes collaborative audio-production work using Pro Tools, team coordination in weekly worship services, and training new team members through clear, actionable instruction.

Experience

Work history, roles, and key accomplishments

Current

Guest Services Representative

Current

Living Spaces

Apr 2025 - Present (1 year 4 months)

Managed complex case workflows by coordinating information between departments, tracking progress, and documenting outcomes. Built cross-functional knowledge and improved workflow efficiency.

Google Workspace CRM Software Documentation Written Communication

Current

Lead Singer

Current

First Presbyterian Church

Jan 2024 - Present (2 years 7 months)

Collaborated with a diverse team to plan and lead weekly worship sets, contributing to smooth service flow. Fostered an inviting environment through energetic and joyful performances.

Collaboration Planning Performance

Current

Freelance Tutor

Current

Freelance

Sep 2021 - Present (4 years 11 months)

Communicated complex concepts in an easy-to-understand manner, enhancing comprehension and improving grades. Managed scheduling, client communication, and lesson preparation independently.

Relationship Building Scheduling Client Communication

Dishwasher/Busser

Lamppost Pizza

Jul 2021 - Jun 2022 (11 months)

Delivered exceptional customer service and optimized kitchen operations by performing tasks efficiently. Trained new dishwashers, simplifying processes and increasing efficiency.

Customer Service Kitchen operations Training Efficiency

Education

Degrees, certifications, and relevant coursework

The Los Angeles Film School

Associate of Science, Audio Production

Gained hands-on experience with Pro Tools, live recording, and post-production techniques. Led a collaborative project producing a full song from start to finish, guiding instrumentation, recording, and mixing.