At Paul Mason Consulting, I wrote epics, features, user stories, and acceptance criteria for a retail POS product across 70+ sprints, cutting rework from unclear requirements by 80%. I also coordinated UAT and functional testing, reducing post-release defects by 90%.
At Tata Consultancy Services, I gathered requirements for Amgen’s US healthcare work and supported UAT and defect tracking with SQL queries. I also created web app pages and workflows, and built automation test paths for Changi Airport Group using Selenium, Java, and Appium.

