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Albert De Melo

@albertdemelo

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Senior technical program/project manager driving cloud and payments delivery.

United States

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What I'm looking for

I seek senior technical program roles where I can lead cross-functional teams to deliver cloud, payments, and digital platform transformations with strong stakeholder collaboration and measurable business impact.

I am a Senior Technical Program/Project Manager with deep experience delivering large-scale cloud, payments, fintech, and enterprise platform initiatives. I specialize in program leadership, cross-functional coordination, and driving digital transformations that improve customer experience and platform stability.

At Walmart I led enterprise payment initiatives including eWIC transitions, loyalty card programs, and partial authorization reversal logic, reducing state migration time by 20% and improving GMV and customer issue resolution. At Kaiser Permanente I directed multi-million-dollar web platform migrations and product-led digital programs, increasing traffic to Shop Plans pages by 10% and migrating thousands of content assets to AEM.

I hold an MBA and a BS in Electrical & Electronic Engineering, am PMP certified, and bring a pragmatic, data-driven approach to risk management, stakeholder communications, and delivery of mission-critical systems across cloud, payments, and regulatory environments.

Experience

Work history, roles, and key accomplishments

Staff Technical Program Manager

Walmart

Feb 2024 - Aug 2025 (1 year 6 months)

Led enterprise-scale payment and cloud migration initiatives including eWIC online transition and a restricted-use loyalty card program, reducing state roll-out time by 20% and improving payment authorization reliability and GMV.

Program Management Cloud Migration Stakeholder Management Regulatory Compliance EWIC Loyalty Programs

Senior IT Project Manager

Kaiser Permanente

Mar 2019 - Dec 2023 (4 years 9 months)

Led multi-million-dollar digital and platform migrations for kp.org, delivering a 10% traffic increase to Shop Plans pages and migrating BCSSP to AEM while coordinating 15+ teams and managing release processes.

Agile Release Management Analytics

Technical Project Manager

Bank of the West

May 2017 - Dec 2018 (1 year 7 months)

Managed KYC regulatory projects and infrastructure upgrades including a $1M MDM alignment and $1M Oracle DB refresh, improving data consolidation, monitoring, and DR performance.

KYC Master Data Management Oracle Infrastructure Migration Risk Management

Senior IT Program Manager

Blue Shield of California

Nov 2016 - May 2017 (6 months)

Led remediation and migration projects on Netezza and data marts, managing two $2M+ workstreams to retire legacy systems and retarget vendor extracts to a new dimensional warehouse.

Program Management Data Migration Netezza Data Warehousing Vendor Management Risk Mitigation

Project Manager - BI Data Management

Bank of the West

Apr 2015 - Oct 2016 (1 year 6 months)

Managed a $2M CCAR data remediation program with 15+ resources, delivering four iterative releases that enabled successful FED CCAR stress test submissions.

Business Intelligence CCAR SDLC Team Leadership ETL

Business Intelligence Project Manager

Birst, Inc.

Oct 2013 - Feb 2015 (1 year 4 months)

Directed BI integrations and data warehousing projects ($100K–$300K) across on-prem and cloud, recovering delayed projects and securing six-figure upsell opportunities through process improvements.

BIツール Data Warehousing Agile Process Improvement Upselling Birst