Alaison benny
@alaisonbenny
DevOps and cloud support engineer specializing in AWS production reliability, microservices troubleshooting, and automation.
IndiaWhat I'm looking for
I’m a Cloud Support / DevOps Engineer with 4+ years of experience in AWS cloud infrastructure, production support, and troubleshooting distributed microservices systems. I’ve also been officially designated as a Scrum Master in previous roles while actively contributing to DevOps, cloud operations, and production support activities.
In my current independent work, I maintain and support a cloud-native microservices platform on AWS, ensuring high availability and reliability. I handle production issues such as pod crashes, service failures, and deployment errors with structured troubleshooting, and I run monitoring with Prometheus and Grafana to resolve performance bottlenecks.
I strengthen delivery and stability through CI/CD support (Jenkins, GitHub Actions), real-time build/deployment fixes, and Infrastructure as Code with Terraform. Across roles at ITC Infotech, Sonata Software, and TCS (via IDC Technologies), I’ve led Kubernetes issue resolution using kubectl, performed root cause analysis, and implemented preventive fixes to improve uptime and incident outcomes.
Experience
Work history, roles, and key accomplishments
DevOps / Cloud Support Engineer
Independent Projects
May 2025 - Present (1 year 1 month)
Maintained and supported an AWS cloud-native microservices platform, ensuring high availability and reliability while troubleshooting pod crashes, service failures, and deployment errors. Monitored system health with Prometheus/Grafana, supported CI/CD pipelines, and automated infrastructure provisioning with Terraform using root cause analysis to implement preventive fixes.
Contributed to DevOps and cloud support activities in production environments. • Supported production microservices platform running on AWS EKS ensuring uptime and reliability • Troubleshot Kubernetes issues including pod crashes, resource limits, and networking problems • Managed AWS services (EC2, ALB, VPC) and resolved connectivity issues
DevOps - Production Support
sonata software
Nov 2022 - Oct 2023 (11 months)
contributed to DevOps support and application reliability for high-traffic e-commerce systems. • Supported production applications ensuring system availability and performance • Troubleshot deployment failures, service downtime, and configuration issues
contributed to DevOps support and application reliability for high-traffic e-commerce systems. • Supported production applications ensuring system availability and performance • Troubleshot deployment failures, service downtime, and configuration issues
Education
Degrees, certifications, and relevant coursework
Bharathiar University
Master of Business Administration, Business Administration
2015 - 2017
Completed a Master of Business Administration (MBA) at Bharathiar University from 2015 to 2017.
Manonmaniam Sundaranar University
Bachelor of Arts, English
2012 - 2015
Completed a Bachelor of Arts (English) at Manonmaniam Sundaranar University from 2012 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
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