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Alaeeddine SekhsoukhAS
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Alaeeddine Sekhsoukh

@alaeeddinesekhsoukh1

I resolve software, network, and application issues using hands-on support and full-stack development experience.

Algeria
Message

What I'm looking for

I'm seeking remote Technical Support, Customer Support, or SaaS Support roles where I can diagnose root causes, resolve user issues efficiently, and use my full-stack background to improve support experiences.

At CNCC, I resolved 20+ user issues daily across software, network, and application support while maintaining service availability and reducing repeat tickets. I use my developer background to investigate root causes rather than rely on surface-level troubleshooting.

I also built and shipped a full-stack agricultural growth-tracking platform at CNCC, owning React.js, PHP, MySQL, database design, testing, and bug fixes. Previously, at Excellisia Technologies, I developed responsive React.js interfaces, reusable UI components, and REST API integrations.

Experience

Work history, roles, and key accomplishments

CNCC logoCN

Full Stack Engineer (Intern)

CNCC

Nov 2024 - Apr 2025 (5 months)

• Built and shipped a full-stack platform for tracking the agricultural growth process, used to keep farmers connected with the company's agronomy team.
• Owned both frontend (React.js) and backend (PHP, MySQL) development end-to-end, including database schema design for
tracking multi-stage field/crop workflows.
• Identified and fixed bugs across the stack during active development and testing

CNCC logoCN

Technical Support Specialist

CNCC

Jan 2024 - Nov 2024 (10 months)

• Diagnosed and resolved 20+ user issues daily via ticketing systems and direct support, maintaining high service availability.
• Supported internal users across software, network, and application issues, minimizing downtime and repeat tickets.
• Used technical/developer background to identify root causes faster than surface-level troubleshooting, cutting time-to-resolution
on recurring issues.

Education

Degrees, certifications, and relevant coursework

BI

Ben Hamouda Institut

Associate of Applied Science , Computer Science (BTS Informatique, Web Dev et Multimédia)

2022 - 2025

Grade: 16.64/20

Graduated with honor, specialized in Web Dev, Developed a full stack software for an agriculture company as a graduation project.

SS

Soumia High School

Baccalauréat, Technical Mathematics

2021 - 2022

Grade: 12.82/20

Specialized in Mathematics, with some interest in Arabic and English literature, participated in school activities such as theater and poetry.

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