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Akosua Afriyie

@akosuaafriyie

Sales and marketing coordinator supporting client relationships and property transactions through lead follow-up, viewings, and sales coordination.

Ghana

Message

As a Freelance Realtor & Administrative Support contractor, I coordinate property listings, client enquiries, viewings, and follow-ups throughout the sales and rental process. I research property options around client requirements and keep accurate digital records.

At KayDm Limited, I coordinated daily operations and sales-related activities, including customer follow-ups and client communication. I also prepared operational reports and coordinated work across departments.

At CABBS INTERNATIONAL and AFRICAN BUSINESS PROCESSION ORGANISATION, I supported sales through outbound calls, lead generation, qualification, and structured prospect follow-up. I handled customer enquiries and maintained records to support sales tracking.

Earlier, I coordinated event and community activities at Cocoa Vanilla and supported digital communications at Adoa, where I created promotional materials and social media content using Canva. I also completed Virtual Assistant Training through ALX.

Experience

Work history, roles, and key accomplishments

Current

Freelance Realtor & Administrative Support

Current

Self-Employed

Apr 2023 - Present (3 years 7 months)

Coordinate property listings, client enquiries, viewings, follow-ups, and administrative activities throughout the sales and rental process. Manage prospective buyer and tenant communications and maintain accurate records using digital tools.

property listing Client Communication Appointment Coordination Record keeping Market Research Documentation Follow up Management Confidentiality

Operations Manager

KayDm Limited

Jan 2025 - Dec 2025 (11 months)

Coordinated daily business operations and sales-related activities to support efficient workflow and achievement of business objectives. Supervised employees, delegated responsibilities, and monitored performance to ensure timely completion of tasks.

Sales Coordination Customer Follow up Client Communication Team Supervision Cross Department Coordination Customer Service Training Operational Reporting Resource Management Process Improvement

Customer Service, Telemarketing & Sales Support

CABBS INTERNATIONAL

Jun 2023 - Dec 2024 (1 year 6 months)

Managed customer and prospect interactions through outbound calls, digital communication, and structured follow-up activities. Supported lead generation, lead qualification, and sales conversations while maintaining professional client relationships.

Telemarketing Lead Generation Lead Qualification Customer Service Outbound Calls Follow up CRM Communication Skills

Telephone Sales Representative

AFRICAN BUSINESS PROCESSION ORGANISATION

Oct 2020 - Mar 2023 (2 years 5 months)

Conducted telephone-based sales and customer engagement across vacation package sales, insurance sales, telemarketing, model management, and payment processing. Generated and qualified leads through outbound calls and customer needs assessment.

Telephone Sales Telemarketing Lead Generation Lead Qualification Customer Engagement Outbound Calls Needs Assessment

Supervisor, Event & Community Coordination

Cocoa Vanilla

Aug 2018 - Feb 2019 (6 months)

Supported event planning and coordination through scheduling, communication, logistics, and stakeholder follow-up. Coordinated people, tasks, and timelines to ensure activities were completed efficiently.

Event Planning Scheduling Communication Skills Logistics Stakeholder Management Coordination

Social Media Coordinator & Digital Support

Adoa

Jun 2016 - Apr 2017 (10 months)

Coordinated digital communications and promotional activities using Canva and online tools. Created promotional materials and social media content to support business visibility and outreach.

Social Media Canva Content Creation Digital Communication Research Organization