Akira User
@akira
Hi, I'm a Senior Account Analyst with over 8 years of experience in U.S. freight factoring and transportation finance. I've worked across credit analy
What I'm looking for
Senior Account Analyst with 8+ years of experience in U.S. freight factoring, credit analysis, funding, billing, AR, and operations. Detail-oriented, reliable, and experienced in supporting U.S.-based logistics and finance teams remotely.
Experience
Work history, roles, and key accomplishments
Senior Account Analyst
AlienGena Captive Pvt. Ltd.
Jan 2017 - Present (9 years 6 months)
Performed credit analysis for U.S. freight debtors and brokers, providing approve/deny recommendations for invoice factoring. Managed high-volume carrier funding workflows, reviewed freight invoices and documentation, and resolved AR/account disputes to accelerate collections.
Customer Care Executive
Tata Business Support Services Limited
Oct 2016 - Apr 2017 (6 months)
Managed high-volume inbound customer communication, resolved service queries, and escalated complaints with a focus on first-contact resolution. Maintained performance KPIs and detailed CRM case logs.
Education
Degrees, certifications, and relevant coursework
Gautami Jr. College
Higher Secondary Certificate (H.S.C.)
2013 -
Completed the Higher Secondary Certificate (H.S.C.) at Gautami Jr. College in 2013.
Word & Deed
Secondary School Certificate (S.S.C.)
2011 -
Completed the Secondary School Certificate (S.S.C.) in 2011 at Word & Deed.
Vijetha Degree College
Bachelor of Science (B.Sc.), Computer Science
Completed a Bachelor of Science (B.Sc.) in Computer Science through a three-year undergraduate program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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