Open to opportunities

Akinboboye Akinrinsola O

@akinboboyeakinrinsol

Message

I am a versatile digital marketer and operations professional driving customer engagement and measurable growth.

Nigeria

Message

What I'm looking for

I seek roles combining digital marketing, customer engagement and operations where I can lead campaigns, improve retention, grow brands, and continue developing leadership skills.

I am a versatile and results-oriented professional with 2+ years of experience spanning digital marketing, business operations, education, and administrative support.

I have a proven track record improving customer engagement, managing teams, and executing brand campaigns that boost visibility and growth. I drove a 30% increase in local visibility and grew social followers by over 40% in past roles.

I bring practical customer-service experience handling inbound calls and meeting targets, plus operational skills from leading a grooming business and operating industrial equipment where I helped reduce downtime by 15%. I am committed to continuous learning and delivering value in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Executive

Current

Trobot Digitals

Jul 2023 - Present (2 years 1 month)

Manage inbound calls using call-center scripts, identify customer needs, provide timely solutions, and maintain conversation records while meeting personal and team targets.

Customer Service Call Center CRM Database Management Conflict Resolution Communication Time Management

Director

D'Crest Cutz n Touch Ltd.

Mar 2021 - Apr 2023 (2 years 1 month)

Led daily operations of a fashion and grooming business, overseeing scheduling, inventory, and team management. Directed brand development and digital campaigns that boosted local visibility by 30% and improved customer retention through staff training.

Operations Management Team Leadership Digital Marketing Customer Retention Inventory Management Staff Training Brand Development

Sales Representative / Digital Marketer

Men of Iron Nigeria Ltd.

Dec 2019 - Jan 2021 (1 year 1 month)

Managed social media presence and executed targeted Facebook Ads and WhatsApp Business campaigns, growing followers by over 40% and generating qualified leads to support sales conversions.

Social Media Management Facebook Ads Lead Generation Content Creation Canva Sales

Veneer Cutting Machine Operator

Wewood Nigeria Ltd.

Feb 2017 - Aug 2018 (1 year 6 months)

Operated industrial veneer cutting machines with precision, performed routine maintenance that reduced downtime by 15%, and ensured safety and quality control in high-volume production.

Machine Operation Quality Control