At ConnectWise, I worked on the partner patch approvals workflow end to end, adding a backend approval status, extending the GraphQL query, and developing the React approvals grid. I also implemented deployment groups that enforce sequential patch rollouts, used by five major partners across 50K+ endpoints.
I fixed scheduler job mismatches between the Scheduler and Patching microservices by consuming changes from the Effective Policy Change Kafka topic, reducing job reaction errors by 76%. I also created a reconciliation process that corrected job mismatches across 200K+ endpoints in three production regions.
I led the Windows Event Viewer integration in the OS patching plugin and built bulk export APIs using Go worker pools and goroutines. On my Knowledge-Base-Master project, I designed an AI-native repository context engine that helps agents find relevant code and generate first-draft artifacts more efficiently.

