Open to opportunities

Akanksha Singh

@akankshasingh5

Message

IT professional specializing in SCCM and Microsoft Intune.

Australia

Message

What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and innovation in IT.

I am an IT professional with extensive expertise in SCCM and Microsoft Intune, focusing on system upgrades, software deployment, and device management. My experience includes managing OS deployment, application packaging, and patch management, which has enabled me to streamline operations and resolve technical challenges effectively.

Throughout my career, I have successfully led enterprise-wide systems management, optimizing Active Directory, Exchange, Office 365, and SCCM to ensure seamless operations for a distributed workforce. My commitment to enhancing IT environments through automation and efficient processes has consistently resulted in improved performance and security.

Experience

Work history, roles, and key accomplishments

System Analyst

Interactive Pty Ltd

Jul 2024 - Present (1 year)

Led the deployment of Windows 11 upgrades via Intune, implementing a phased approach and device wipes to ensure a smooth, secure transition. Managed post-upgrade issue resolution, Active Directory group administration, and the decommissioning of a CAS server, streamlining infrastructure.

Microsoft Intune Active Directory Azure Active Directory SCCM Task Sequences

System Engineer

Are Media Pty Ltd

Jun 2020 - Present (5 years 1 month)

Managed and optimized enterprise-wide systems by overseeing Active Directory and Group Policies for robust identity and access management, ensuring secure, compliant user access. Streamlined collaboration and communication across departments by managing Exchange, SharePoint, and Office365, enabling seamless integration and cloud-based service availability. Additionally, improved operational effici

SCCM Active Directory Group Policies Exchange SharePoint)Office 365 OSD WSUS PowerShell

Education

Degrees, certifications, and relevant coursework

Mumbai University

Masters of Computer Science, Computer Science

Completed a Master's degree in Computer Science, gaining advanced knowledge in various computing disciplines. Focused on theoretical and practical aspects of computer science.

Mumbai University

Bachelors of Computer Science, Computer Science

Obtained a Bachelor's degree in Computer Science, building a strong foundation in programming, data structures, and algorithms. Developed core competencies in software development and system analysis.