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Akanksha Paul

@akankshapaul

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I deliver enterprise projects on time, improve operational throughput, and lead cross-functional teams to meet SLAs.

India

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What I'm looking for

I'm looking for project or operations leadership work where I can improve delivery predictability, build scalable processes, lead cross-functional teams, and use data-driven reporting to strengthen client outcomes and operational performance.

At Tech2Globe Web Solutions, I govern enterprise-scale projects from charter sign-off through formal closure while leading 10 associates across concurrent workstreams. I delivered two projects on time with zero budget overruns and sustained 100% SLA compliance over 12 months.

I use WBS planning, Gantt charts, risk registers, RAID logs, sprint scheduling, and RACI-based coordination to keep delivery predictable. Through capacity planning, process mapping, and continuous improvement, I reduced turnaround time by 20%, improved throughput by 15%, and eliminated eight operational bottlenecks.

Previously at DIAS India Edutech, I coordinated six academic programs and workflows across three departments, maintained on-schedule institutional delivery, and reduced administrative turnaround time by 18%. I also served as a liaison among students, faculty, and leadership, resolving 95% of escalations within a 24-hour SLA.

My data and ML foundation includes building preprocessing pipelines, engineering features, evaluating classification models, and developing a heart failure mortality prediction model with an AUC-ROC of 0.91. I’m also progressing through the KPMG Project Management ProDegree toward PMP-aligned certification.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator / Team Lead - Data Management

Current

Tech2Globe Web Solutions

Apr 2024 - Present (2 years 4 months)

Governed project lifecycle management for 2 enterprise-scale projects, preparing project charters, building WBS plans, and tracking milestones via Gantt charts, delivering 100% on-time completion with zero budget overruns. Led, coached, and supervised 10 associates across 3 concurrent workstreams, enforcing quality standards and sustaining 100% SLA compliance over 12 months.

Assistant Manager

DIAS India Edtech Pvt Ltd

Sep 2023 - Jan 2024 (4 months)

1. Provide academic counseling and support to students to help them excel in their studies
2. Assist in the development and implementation of educational programs
3. Monitor student progress and provide feedback for improvement.
4. Collaborate with other team members to create a conducive learning environment
5. Collaboration with cross-functional teams for the organization's success

Data Science Intern

Smarttrak AI

Jul 2023 - Aug 2023 (1 month)

Engineered data preprocessing pipelines and predictive feature sets for 2 AI/ML projects, evaluating model performance across 3 classification algorithms and achieving an average accuracy improvement of 12%. Collaborated with a 5-member technical team on the development and deployment of machine learning solutions.