At Punch, I own product and design strategy end to end, from customer research to delivery. I drove the trading platform from 0→1 to product-market fit and grew it to ~7,000 monthly active users.
I built and coached a multidisciplinary team of 11 at peak, and ground roadmap decisions in ethnographic and behavioral research, A/B testing, and analytics. I also designed internal dashboards and AI-enabled process automation that cut account processing time from 3 hours to 30 minutes.
Before Punch, I led research and product design for the Market Pulse Android app, which grew to 1M+ downloads with a 4.6 Play Store rating, and designed and launched its iOS app. I also teach design research, design thinking, and design process as guest faculty at NID, NIFT, IIP, and IIM.

