ANAiswarya R Nath
@aiswaryarnath
Operations analyst specializing in IT, analytics, and process optimization.
GermanyWhat I'm looking for
I am a Strategic Operations Analyst with over 10 years' experience optimizing processes, supporting IT operations, and delivering data-driven insights across cybersecurity and hospitality sectors.
I hold an MBA in Operations Research and a BSc in Microbiology, complemented by certifications in Project Management and Advanced MS Office. I design dashboards and reports using Salesforce and BI tools to enable real-time decisions.
At SonicWall I automated reporting with Power BI, QlikView, and Gainsight, cut manual effort by 30%, and contributed to a 10–15% improvement in operational performance through workflow redesign and analytics.
I collaborate cross-functionally to drive business process improvements, manage IT system integrations, and present KPI insights to senior stakeholders, seeking roles that emphasize automation, data-driven decision-making, and sustainable growth.
Experience
Work history, roles, and key accomplishments
Operations Analyst
SonicWall Inc.
Jan 2015 - Present (10 years 10 months)
Analyzed operational data to optimize workflows and improve process efficiency by 15%, designed Salesforce dashboards for real-time decision-making, and led automation of reporting that reduced manual effort by 30%, contributing to a 10% increase in operational performance.
Guest Relations Executive
ITC Windsor
Jan 2011 - Dec 2013 (2 years 11 months)
Managed VIP guest relations and reservation operations in a luxury hotel, conducted customer satisfaction analysis to implement service improvements, and trained staff on service protocols to enhance guest experience and retention.
Education
Degrees, certifications, and relevant coursework
BUBharathidasan University
Master of Business Administration, Operations Research
2013 - 2015
Completed an MBA in Operations Research focusing on operations and analytics from 2013 to 2015.
BUBharathidasan University
Bachelor of Science, Microbiology
2006 - 2009
Completed a Bachelor of Science in Microbiology from 2006 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Social media
Job categories
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