Aina Otu
@ainaotu
I test banking and payment platforms to deliver stable, reliable digital releases.
What I'm looking for
At Sterling Bank Holdings, I test web, mobile, API, and integrated digital platforms across banking, payments, CRM, and core banking systems. I validate transaction flows, balances, customer information, payment visibility, and release readiness across customer-facing and internal products.
I use Postman, Azure DevOps, Jira, and TestRail to design test cases, execute regression suites, manage defects, validate APIs, and maintain clear QA evidence and release documentation. My stronger exploratory and regression coverage reduced post-release defects by 30% and improved QA documentation and onboarding efficiency by 25%.
I’ve also translated business needs into requirements, user stories, acceptance expectations, and release priorities as a Technical Product Manager. I coordinate UAT, production follow-up, and post-launch validation with engineering, operations, business, and external development teams.
Earlier in my career, I led digital adoption initiatives, trained more than 3,000 MSMEs, and supported customer experience operations. I bring a practical understanding of users, operational workflows, and quality across digital financial products.
Experience
Work history, roles, and key accomplishments
Quality Assurance Engineer
Sterling Bank Holdings
Jul 2022 - Present (4 years 1 month)
Executed manual, functional, regression, exploratory and end-to-end testing across web and mobile digital products in banking, payments and internal enterprise systems. Reduced post-release defects by 30% and improved QA documentation and onboarding efficiency by 25%.
Technical Product Manager
Sterling Bank Holdings
Mar 2022 - Oct 2025 (3 years 7 months)
Translated business and user needs into functional requirements, user stories, acceptance expectations and release priorities for digital products. Coordinated UAT, release readiness, production issue follow-up and post-launch validation across engineering, QA, operations and business teams.
Innovation Hub Manager
Sterling Bank Holdings
Jan 2020 - Aug 2023 (3 years 7 months)
Led digital adoption and operational improvement initiatives, trained 3,000+ MSMEs and collaborated with cross-functional teams on technology-enabled solutions.
Customer Experience Officer
Sterling Bank Holdings
Dec 2015 - Jan 2020 (4 years 1 month)
Supported customer service operations and digital adoption, and trained 50+ employees on Microsoft Dynamics CRM.
Education
Degrees, certifications, and relevant coursework
Ahmadu Bello University
Master of Business Administration, Human Resources
Pursued an MBA in Human Resources, focusing on organizational behavior and strategic human capital management.
Ahmadu Bello University
Bachelor of Science, Human Physiology
Earned a Bachelor of Science in Human Physiology, gaining a strong foundation in biological sciences and human anatomy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Aina?
You can contact Aina and 90k+ other talented remote workers on Himalayas.
Message AinaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
