Open to opportunities

Aida Ismaiel

@aidaismaiel

Message

Dedicated sales associate with strong customer service skills.

Canada

Message

What I'm looking for

I am looking for a dynamic work environment that values teamwork and offers opportunities for growth.

I'm Aida Ismaiel, a motivated individual with a strong background in customer service and sales. My experience as a Sales Associate at Urban Kids has equipped me with the skills to greet and assist customers effectively, manage transactions, and maintain a welcoming store environment. I thrive in fast-paced settings, ensuring that every customer receives the best service possible.

In addition to my role at Urban Kids, I have worked as a Cashier/Cook at Little Caesars Pizza, where I honed my ability to work under pressure while maintaining high standards of service. My time at IKEA as a Fulfilment Operations Co-worker further developed my organizational skills and attention to detail, as I was responsible for picking, packing, and verifying products to meet customer needs. I am currently pursuing a B.S. in Mathematics at the University of Calgary, which complements my analytical skills and problem-solving abilities.

Experience

Work history, roles, and key accomplishments

Sales Associate

Urban Kids

Greeted and welcomed customers, operating cash registers and managing transactions efficiently. Introduced discounts and promotions, maintaining an orderly sales floor appearance while providing excellent customer service.

Customer Service Sales Communication

Cashier/Cook

Little Caesars Pizza

Maintained high standards of customer service during high-volume, fast-paced operations, handling currency and credit transactions accurately. Cooked, baked, and garnished pizzas and bakery items, ensuring adherence to recipe specifications and cleanliness of food preparation areas.

Customer Service Cooking Inventory Management

Fulfilment Operations Co-worker

IKEA Calgary

Picked, packed, and verified products for in-store and online customer requests, consistently meeting established KPIs. Set up in-store orders, online orders, home deliveries, and assembly services, while professionally handling escalated customer situations.

Inventory Management Customer Service Logistics Microsoft Office KPIs Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Calgary

Bachelor of Science, Mathematics

Currently pursuing a Bachelor of Science in Mathematics, focusing on advanced mathematical theories and applications. Engaged in coursework covering calculus, linear algebra, and statistical analysis.

High School

High School Diploma, General Studies

Completed high school education, acquiring foundational knowledge across various subjects. Developed essential academic and life skills necessary for further studies and career pursuits.