At Conquest Planning, I built the Delivery team’s project governance framework, automated Jira tracking with AI productivity tools and Atlassian Rovo, and created dashboards supporting an average of 40 concurrent projects. I improved KPI reporting to keep 90% of projects deployed within the team’s six-month goal while aligning internal teams, agencies, global stakeholders, senior leadership, and clients.
Previously at BMO, I led a Scrum-to-Kanban transformation that increased throughput and reduced cycle time by 40%. At RBC and CIBC, I delivered regulated KYC, fraud-alert, and customer-platform initiatives through clear requirements, process analysis, UAT, and disciplined scope control.
