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Ahmed Yousef

@ahmedyousef1

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I resolve customer issues, support operations, and drive sales growth across service-focused teams.

United Arab Emirates

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What I'm looking for

I'm seeking a dynamic role where I can use my communication, problem-solving, customer service, sales, and operations experience to support business growth and customer satisfaction.

I'm currently supporting operations at Bayut & Dubizzle, managing customer support, data, records, orders, contracts, and coordination between departments and clients.

Previously at e& UAE, I managed the full sales cycle from prospecting and cold calling through closing and after-sales support. I delivered tailored product presentations, built client relationships, and exceeded monthly sales targets through pipeline management.

At Vodafone UK, I provided phone, email, and chat support, troubleshooting software, hardware, and service issues while logging cases in CRM systems and following escalations through resolution.

Earlier, I expanded a DME territory by 100% within one year at TMS Referral Network and built a network of more than 300 referral sources. I bring customer service, technical troubleshooting, sales, and operations experience to roles focused on customer satisfaction and business growth.

Experience

Work history, roles, and key accomplishments

Medical Sales Representative

TMS Referral Network

Jul 2018 - Nov 2019 (1 year 4 months)

Built and maintained a network of over 300 referral sources, including orthopedic surgeons, physical therapists, and hospital discharge planners. Expanded the assigned DME territory by 100% within one year.

Sales Networking Territory Management DME Referral Management