AH Anik
@ahanik
Business & Data Analyst driving efficiency through actionable analytics.
What I'm looking for
I am a Business & Data Analyst with over two years of hands-on experience turning operational and financial data into actionable insights that drive process efficiency and cost control.
I build and maintain KPI dashboards, perform SLA and margin analysis, and conduct root-cause investigations to reduce rework and recover revenue; my recommendations helped avoid or recover $5,000–$15,000 in monthly leakage and reduced repeat issues by ~20%.
Technically, I am proficient in advanced Excel, Google Sheets, Looker Studio, Power BI/Tableau, SQL, and have exposure to Python (pandas); I focus on clean data, exception handling, and reliable reporting for stakeholders.
I communicate findings through concise weekly and monthly reports, collaborate with operations to implement improvements, and seek roles where I can continue improving efficiency, data quality, and performance measurement.
Experience
Work history, roles, and key accomplishments
Business & Data Analyst
Property Care Solutions Inc.
Jan 2024 - Present (2 years)
Analyzes high-volume operational data and maintains KPI dashboards to monitor SLA compliance, reduce rework, and recover $5,000–$15,000 monthly revenue leakage through targeted recommendations.
Data Analyst (Work Order Processor)
ASL BPO
Feb 2024 - Dec 2024 (10 months)
Processed and validated high-volume operational datasets to improve data quality and reporting accuracy, identifying inconsistencies that accelerated resolution cycles and supported stakeholder reporting.
Education
Degrees, certifications, and relevant coursework
University of Chittagong
Bachelor of Social Science (Hons), Communication & Journalism
2018 - 2022
Activities and societies: Founder Member – UTTORON (Youth Initiative); Member – Chittagong University Debating Society; completed certifications in Data Journalism (TIB) and Digital Journalism (Reuters & Meta Journalism Project).
Completed a BSS (Hons) in Communication & Journalism with involvement in university debating and youth initiatives.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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