Agnes Trini

I’m a results-driven Senior Business Analyst with 3+ years of experience leading enterprise CRM platform management, data governance, and end-to-end analytics delivery. I translate complex business requirements into scalable technical solutions while aligning stakeholders and delivering measurable improvements in operational efficiency and user engagement.

At Tiger Analytics, I spearheaded enterprise CRM platform management for a leading financial services client—overseeing investor and fund data workflows, validation pipelines, and executive reporting for 1,000+ active investment deals. I designed and deployed interactive Power BI dashboards and monthly user adoption dashboards, driving a 25% increase in user engagement within 3 months through targeted, data-backed optimization. I also orchestrated end-to-end UAT by designing, documenting, and executing 500+ test cases to ensure functional accuracy, data integrity, and seamless production deployment.

Across industries, I led data governance and analytics initiatives that strengthened data quality, lineage, and regulatory compliance at PepsiCo using Informatica Axon and Enterprise Data Catalog (EDC). I used R to deliver advanced real estate insights at Prologis, and I performed multi-regional customer sentiment analysis at Shell to inform customer engagement and service improvement programs.

Previously at I-PAC, I built a Python-based automation framework to reduce manual workload by 80% while maintaining real-time data accuracy and report freshness. I led large-scale SQL extraction and analysis across multiple databases (querying 1.1M+ records), built a Streamlit analytics platform, and developed dashboards for 2,300+ monthly active users. I also automated web data pipelines with Selenium and Beautiful Soup and created geospatial heatmaps with QGIS and Power BI.