Open to opportunities

Aggeliki Setsika

@aggelikisetsika

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Digital marketing professional with web development and customer service expertise.

Greece

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What I'm looking for

I am looking for a dynamic role that allows me to utilize my digital marketing and web development skills while fostering growth and innovation.

I am currently pursuing an MSc in Digital Marketing at Democritus University of Thrace, which complements my background in Informatics and Mass Media. My journey in the digital landscape began with a solid foundation in web development, where I honed my skills at DIGI-PLAN and further enhanced my expertise as a Web Developer Assistant at A.n.d. Communication.

In my most recent role as a Customer Service and E-commerce Assistant at DJMARKET ΙΚΕ, I successfully combined my technical skills with customer-focused strategies to improve user experience and drive sales. I am passionate about leveraging my knowledge in SEO and digital branding to create impactful online presences for businesses.

Experience

Work history, roles, and key accomplishments

Customer Service, E-commerce Assistant

DJMARKET ΙΚΕ

Jul 2020 - Dec 2024 (4 years 5 months)

Managed customer inquiries and assisted in e-commerce operations, ensuring a seamless shopping experience for customers. Collaborated with various departments to enhance service delivery and resolve issues.

Customer Service Communication Problem Solving Microsoft Office

Web Developer

DIGI-PLAN

Dec 2018 - Jan 2020 (1 year 1 month)

Developed and maintained websites, focusing on user experience and functionality. Utilized HTML, CSS, and WordPress to create responsive designs and improve site performance.

Web Development HTML CSS WordPress SEO