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daman kumar

@damankumar

Financial services manager at ICICI LIFE IISURANCE, improving service quality with performance tracking systems.

At H DCBANKUnderHDBFinanciaFinancial Services, I worked as a Relationship Officer, delivering tailored financial solutions and strengthening client relationships. I also presented performance insights during quarterly business reviews.

In my current role as Associate Financial Service Manager at ICICILIFEIISURANCE, I designed performance tracking systems to monitor service quality and reduce response times. I also manage a portfolio of client accounts and support financial service operations.

Experience

Work history, roles, and key accomplishments

Current

Associate Financial Service Manager

Current

ICICI Life Insurance

Jul 2026 - Present (3 months)

Designed performance tracking systems to monitor service quality and reduce response times. Led financial service operations to enhance client satisfaction and retention, and managed a portfolio of client accounts ensuring timely delivery of tailored insurance solutions.

Financial Services Operations Performance Tracking Tools Customer Relationship Management Portfolio Management Retention Strategy

Relationship Officer

HDFC Bank

May 2025 - Jul 2026 (1 year 2 months)

Working at HDFC Bank under HDB Financial Services as a Relationship Officer. Strengthened client relationships by delivering tailored financial solutions and led quarterly business reviews with key clients.

Customer Relationship Management Portfolio Management Financial Services Retention Strategy Performance Tracking Tools Problem Solving