Open to opportunities

Afolabi Rhoda

@afolabirhoda

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Detail-oriented support personnel skilled in admin, customer support, and strategy.

Nigeria

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What I'm looking for

I seek a role leveraging my confidentiality, administrative and client-relations skills in a collaborative team focused on growth and clear processes.

I am a detail-oriented Customer support personnel with experience in administrative support, customer relations, and digital communication. I have supported client onboarding, document preparation, and daily office operations while maintaining strict confidentiality and delivering excellent client service.

I have contributed to user acquisition and content efforts that increased sales by 40% in six months, and currently support strategic planning and performance tracking to drive company growth. I bring strong organization, clear written and verbal communication, fast typing, and proficiency with Microsoft 365 and Google Workspace.

Experience

Work history, roles, and key accomplishments

Current

Strategy Administrator

Current

MyrrhAesthetics

Jan 2024 - Present (2 years)

Supported strategic planning, goal setting, and performance tracking; coordinated cross-team data organization and execution of business and product strategies to drive growth.

Strategic Planning Performance Tracking Project Coordination Cross Functional Communication Administrative Support

Writer, User Acquisition & Relations

KICESTAPP

Jan 2024 - Jan 2025 (1 year)

Prepared marketing materials and blog articles, led user acquisition campaigns and onboarding that increased sales by 40% over six months, and handled client communications to improve retention.

Content Writing User Acquisition Digital Marketing Presentation Customer Relations SEO Analytics

Customer Support Intern

TomraphFreespace

Nov 2021 - Jan 2022 (2 months)

Assisted clients with online registrations, form submissions, and document preparation while maintaining confidentiality; organized digital files and managed printing/scanning to support daily office operations.