Afia Ahmed
@afiaahmed
Procurement and application support at Deloitte Support Services Private Limited, assisting users with iRPM, Salesforce, and Tableau queries.
IndiaWhat I'm looking for
At Deloitte Support Services Private Limited, I assisted users with queries about the iRPM performance management application and supported global member firms with Tableau access issues. I also assisted with manual testing during application releases and deployments.
At Astellas Pharma Inc., I supported users of Ariba applications, including myBuy and myContract. I helped users raise and track tickets, resolve access and procurement queries, and create purchase requests.
At SABIC Research and Development Center, I prepared requisitions and purchase orders, maintained reports, and created standard operating procedures. At General Electric, I supported helpdesk work and tested projects using Oracle 11i and Oracle R12.
Experience
Work history, roles, and key accomplishments
Global Performance Management Team
Deloitte Support Services Private Limited
Dec 2021 - Present (4 years 10 months)
Assisted customer queries using Salesforce as a ticketing tool and supported Deloitte's internal performance management application iRPM. Provided manual testing, Tableau support, and handled configuration requests from member firms.
Process Ops Hypercare
Astellas Pharma Inc.
Feb 2017 - Oct 2017 (8 months)
Worked as a helpdesk agent under procurement and sourcing, trained on Ariba tools myBuy and myContract. Tested the Ariba tool for creating purchase requests and uploading contract requests.
Preparer Role and SAP Buyer
SABIC Research and Development Center
Feb 2016 - Feb 2017 (1 year)
Created requisitions, prepared suspense and invoice reports, and amended purchase orders. Used T-codes for PO creation, MM codes, and vendor master, and requested quotations from vendors.
Process Associate
General Electric
May 2015 - Feb 2016 (9 months)
Worked as a helpdesk analyst, amending POs using Oracle 11i and testing ASP projects using Oracle R12. Set up gatekeeper approval hierarchies and maintained process updates.
Education
Degrees, certifications, and relevant coursework
Azad Institute of Management
MBA, Finance and HR
2015 - 2017
Grade: 70%
Pursued an MBA with a major in Finance and a minor in HR, achieving 70%.
Shadan Degree College for Women
B.com, Commerce with Computers
2011 - 2014
Grade: 70%
Completed a Bachelor of Commerce with a focus on Computers, achieving 70%.
New Chaitanya Junior College
Intermediate (10+2)
2009 - 2011
Grade: 63%
Completed Intermediate (10+2) education with 63%.
Abhyudaya High School
SSC
2009 - 2009
Grade: 78%
Completed SSC with 78%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Interested in hiring Afia?
You can contact Afia and 90k+ other talented remote workers on Himalayas.
Message AfiaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
